At NileJewelry.com. we offer Our 14-day return policy to give you time to consider your purchase. You can return any item without personalization in its original condition within 14 days of the date of the initial delivery for a refund or an exchange. It's that simple.
Once we receive your returned item and it is accepted, your refund or new item will be processed in just a few days. Please note that returns without authorization will not be accepted.
To obtain Return Authorization Code. call 1-800-315-6101 you will be given a Return Authorization Code. Write this code on the return package.
- There will be NO RETURNS on all personalized and customized items.
- There will be 15% restocking fees on all returned orders NO EXCEPTIONS.
- Shipping charges are not refundable.
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